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Questions and Answers

  1. How can we help you?  

We will come to your site and sit down with you and together we can discuss your goals and how T-H-E-Service can help build a Roadmap to sustainably meet those goals.

 

 

2.     Accreditation Standards?​​

 

Interpret what the Standards are looking for in the way of Practice
• Self - Assessment Survey Review
• Validation Tool showing where you are in relation to meeting the ROP's  (Required Organizational Practices) and all       criteria within the Standards by marking the Validation Tool for each Standard as RED, Yellow or Green.
• Episode of Care Mock Tracer on each unit to validate staff knowledge and practice
• Report for all Standards outlining Strengths and Areas for Improvement
• Action Plan to move Best Practice forward in a sustainable way

• Graphs to show progression for both ROP's and all Standards​

​​  3.   What is 5S?

  • 5S is the little big secret for improving health care

  • 5S is actually an acronym made up of five words that

     define a process and method for creating and maintaining an
     organized, clean, safe and high performance workplace

     Sort, Set in Order, Shine, Standardize, Sustain

​  4.   What is Lean Design?

  • the action of removing waste to deliver care more effectively

  • working together in action-oriented sessions, teams learn to analyze current processes, and identify required changes.

  • we work on continuous, incremental improvement of an activity to create more value with less waste.

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